2026
Shipping & Delivery
Each piece in this collection is created by hand, in limited editions - made with care and never rushed. Because of this, works can sell quickly, and I'd hate for you to miss out on something that speaks to you. If a piece catches your eye, I recommend securing it sooner rather than later.
Below you'll find a guide with general information, shipping options and delivery timeframes.
General
You'll receive a notification as soon as your order has been dispatched. Please ensure your delivery address and contact details are accurate before placing your order - it's always worth a quick double check!
If you need to update your address after placing an order, you can do so by reaching out to me directly at studio@christinaannasperber.com with your name and order number.
Please note that once your order has been dispatched, address details can no longer be altered. If a parcel is returned to sender due to an incorrect address, the cost of reshipping at the standard postage rate will be the responsibility of the collector.
Shipping Information
For Original Artworks:
Domestic Shipping:
For domestic orders within Germany, your piece will be carefully transported by a specialist sensitive art courier at a cost rate between 60 - 200€ depending on size and weight within 3-4 weeks.
For deliveries outside of Germany but in Europe, you'll be charged a rate between 150 - 200€. Please note that regional deliveries may incur additional costs beyond this, once your order is placed, I'll review your delivery location and be in touch if a higher shipping rate applies. Please allow 3-6 weeks depending on your location.
International Shipping:
For international collectors, all original works are shipped unframed, not only the safest and most considered way to send original art across borders, but also reflected in a reduced price. Your piece will be carefully removed from its frame and stretcher bars, then rolled and secured in a shipping tube and dispatched via DHL, ensuring it travels in the very best condition.
This also opens up a wonderful opportunity to have the work framed locally in a way that feels entirely personal to you and your space, your framer, your vision.
Unframed originals: Flat rate 250€ | Allow up to 3-4 weeks from the date of purchase.
If you'd prefer to receive the work framed, this can be arranged at an additional cost. Simply purchase the unframed international option when the collection goes live to secure your piece and avoid missing out. Please get in touch as soon as your payment has been processed and I'll source a custom delivery quote for you through Pack and Send who ship with DHL.
Attention: *Shipping costs are determined based on size, destination, and handling requirements. The prices indicated serve as a guide; final shipping will be calculated accordingly, ensuring you are only charged the exact cost of delivery. After your request, I will be in touch with you regarding any shipping costs. Upfront shipping costs can also be requested with an original before purchase.
Important Information for International Collectors — Duties & Taxes
Please be aware that international orders may be subject to import duties, taxes, and VAT upon arrival in your destination country. These charges are governed by your local customs regulations and are the responsibility of the collector - they are not included in your order total or shipping rate, and are beyond Cara Sanders' control as the artist.
Not all countries will incur these charges, but I'd encourage you to check with your local customs authority before placing your order.
Please note that if duties or taxes go unpaid and your order is returned to Cara Sanders, you will be responsible for the cost of reshipping. In the event of a return, a refund will be processed for the artwork, however the original shipping cost is non-refundable.
How do I check the status of my order?
Once your order has been dispatched, you'll receive an email notification with a tracking number so you can follow your artwork's journey. Please allow up to 48 hours for the tracking information to become active.
If you have any questions about shipping or anything else, please don't hesitate to reach out to me directly at studio@christinaannasperber.com.
What happens if my parcel is damaged in transit?
In the unlikely event that your artwork arrives damaged, please photograph both the packaging and the artwork itself before doing anything else, and get in touch with me at studio@christinaannasperber.com within 48 hours of delivery. I’ll do everything I can to make it right.
Lost parcels
In the rare case that your order appears to be lost in transit, please don't hesitate to reach out to me at studio@christinaannasperber.com and I'll liaise with the courier on your behalf to investigate. Please note that once an order has been dispatched and a tracking number issued, the delivery is in the hands of the courier - however I'll always do my best to support you through the process.
Refunds
No returns or refund available once artwork has been purchased.